Delivery and Shipping Policy
Shipping in India and Rest of World
Delivery and Shipping is Free of Cost in India. (Rest of India charges may included extra )
Return Due To Change Of Mind
Hope Ayurvedic Medicines Pvt Ltd will happily accept returns due to change of mind as long as a request to return is received by us within 15 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.Return shipping will be paid at the customers expense and will be required to arrange their own shipping.
Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email.
(hope ayurvedic medicines pvt ltd) will refund the value of the goods returned but will NOT refund the value of any shipping paid.
Transit Time Domestically
In general, domestic shipments are in transit for 1- 7 days
Transit time Internationally
Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout.
Change Of Delivery Address
Orders placed before 5PM will be dispatched the same day, otherwise, within the next business day.
Our warehouse operates on Monday - Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum.
Change Of Delivery Address
For change of delivery address requests, we are able to change the address at any time before the order has been dispatched.
Items Out Of Stock
If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock.
Delivery Time Exceeded
If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation.
Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider.
Parcels Damaged In Transit
If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service(+91 9130033819). If the parcel has been delivered without you being present, please contact customer service with next steps.
Guidelines for Cash on Delivery (COD):
1. Please use this payment method only if you are certain that someone will be available to receive and pay for your order upon delivery. If you intend to leave the address you provided, kindly endorse your payment to another party to ensure your order is delivered successfully. The standard, but not guaranteed, timeframe for shipping is between 2 and 7 days.
2. Please prepare the exact amount reflected on your invoice upon delivery.
3. To avoid delays or delivery failure, please ensure you provided accurate and complete information (Name, Shipping address, Contact number)
Duties & Taxes
Sales tax has already been applied to the price of the goods as displayed on the website
For all customer service enquiries, please phone us at +91 9130033819 or firstname.lastname@example.org