Shipping policy
|
Delivery and Shipping is Free of Cost in India. (Rest of India charges may included extra ) Return Due To Change Of Mind Hope Ayurvedic Medicines Pvt Ltd will happily accept returns due to change of mind as long as a request to return is received by us within 15 days of receipt of item and are returned to us in original packaging, unused and in resellable condition.Return shipping will be paid at the customers expense and will be required to arrange their own shipping. Once returns are received and accepted, refunds will be processed to store credit for a future purchase. We will notify you once this has been completed through email. (hope ayurvedic medicines pvt ltd) will refund the value of the goods returned but will NOT refund the value of any shipping paid. Delivery Terms Transit Time Domestically In general, domestic shipments are in transit for 1- 7 days Transit time Internationally Generally, orders shipped internationally are in transit for 4 - 22 days. This varies greatly depending on the courier you have selected. We are able to offer a more specific estimate when you are choosing your courier at checkout. Change Of Delivery Address Orders placed before 5PM will be dispatched the same day, otherwise, within the next business day. Our warehouse operates on Monday - Saturday during standard business hours, except on national holidays at which time the warehouse will be closed. In these instances, we take steps to ensure shipment delays will be kept to a minimum. Change Of Delivery Address For change of delivery address requests, we are able to change the address at any time before the order has been dispatched. Items Out Of Stock If an item is out of stock, we will dispatch the in-stock items immediately and send the remaining items once they return to stock. Delivery Time Exceeded If delivery time has exceeded the forecasted time, please contact us so that we can conduct an investigation. Tracking Notifications Upon dispatch, customers will receive a tracking link from which they will be able to follow the progress of their shipment based on the latest updates made available by the shipping provider. Parcels Damaged In Transit If you find a parcel is damaged in-transit, if possible, please reject the parcel from the courier and get in touch with our customer service(+91 9130033816/17/18). If the parcel has been delivered without you being present, please contact customer service with next steps. Duties & Taxes Sales Tax Sales tax has already been applied to the price of the goods as displayed on the website Customer service For all customer service enquiries, please phone us at +91 9130033819 or hopeayurved@gmail.com |